FREE SHIPPING AND DELIVERY
We value our customers worldwide and offer FREE DELIVERY on all orders over £200 worldwide by DHL International Express (1 - 3 days). Orders by 2pm GMT for same day shipping.
GLOBAL EXPRESS DELIVERY WITH DHL EXPRESS
- United Kingdom (UK) & European Union (EU): 1-2 days
- United States (USA) & Canada: 1-2 days
- South America & Caribbean: 2-3 days
- Asia & Middle East: 2-3 days
- Africa: 2-3 days
- Australia & New Zealand: 3-4 days
- Rest of the world: For all other locations not mentioned, we ask that you allow for a delivery window of 5 business days post-shipment.
Can I get next day delivery for my human hair wig ?
Absolutely! A-List Lace Hair offers next day delivery to the UK & USA for our entire range of human hair wigs. This is our default Express Shipping option at the checkout, so don't worry there's no extra cost for this.
How do I qualify for next day delivery?
To qualify for next day delivery, please ensure that your order is placed before our cut-off time, which is typically at 2pm GMT. Orders placed after this time will be dispatched the following business day.
Is next day delivery available for all countries?
Next day delivery is available for most UK & USA. DHL Express is our trusted shipping partner, so there's isn't any where to remote.
Are there any additional charges for next day delivery?
No, our next day delivery service does not require an additional fee. We offer free express next day delivery as standard across all our wigs. Regardless of your location and the weight of the package.
How can I track my next day delivery shipment?
Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to track the progress of your delivery on the courier's website.
What happens if I’m not at home to receive my next day delivery?
If you're not available to receive your package, the courier will typically leave a calling card with instructions on how to rearrange delivery or collect from a local depot. DHL on demand allows you to reschedule or divert your package to a more convenient address of your choice.
Does A-List Lace Hair offer next day delivery on weekends?
Our next day delivery service is available for weekdays. For orders placed on Thursday before the cut-off time, we offer a Saturday delivery option. Please note, Sunday delivery is not currently available.
Can I change my delivery address after placing an order with next day delivery?
Once an order is placed and confirmed, it is processed quickly to ensure fast delivery, which makes it challenging to change the address. However, you can contact our customer service team immediately after placing the order to see if a change is possible.
What is your policy on missed deliveries?
If a delivery is missed, the courier will attempt to deliver again the next business day. Please follow the instructions on the card left by DHL to rearrange delivery if needed.
What should I do if my next day delivery is late?
On the rare occasion that a next day delivery does not arrive on time, please contact us. We will investigate with the courier and ensure your human hair wig is delivered as quickly as possible.
For further assistance, don't hesitate to get in touch with our client concierge team. We're here to ensure your experience with A-List Lace Hair is as seamless and satisfying as your new human hair wig.